Refund Policy

We want you to be happy with what you buy. This page explains when you can get your money back, and how.

Ready-made software

Try first: where a free trial is offered, please use it to check that the software works on your computer and does what you need before you buy.
7-day refund if it does not work: if the software does not work as described on its product page and our support cannot fix the problem, you can ask for a full refund within 7 days of your purchase.
Not refundable: a change of mind after the license has been activated, features that are not described on the product page, or problems caused by your computer or network not meeting the stated requirements.
Subscriptions (monthly or yearly): you can stop renewing at any time; the license keeps working until the end of the period you paid for. The first payment of a subscription is covered by the 7-day rule above; later renewals are not refunded.
When a refund is made, the license is deactivated.

Before work starts: if you cancel before we start working, your advance is refunded in full.
After work has started: we refund the part of your payment that covers work not yet done. Work already delivered or completed is not refundable.
If we cannot deliver: if we are unable to deliver what we agreed, we refund the payment for the part we could not deliver.

Contact us with your order ID or license key and the reason for the refund.
We reply within 2 business days, usually first trying to fix the problem.
Approved refunds are sent back through the original payment method, normally within 7–10 business days.

Fees charged by the payment provider for sending money may not be refundable.

AutomatFlows, Krishnachura Apartment, north side of Kallyanpur Bus Stand, Dhaka, Bangladesh.
Email: abrazzakinfo@gmail.com · or use our contact page.